(All Dirt Trapper Mats - 7mm)(Classic/Trend Colour Mats - 8mm)(Design Mats 7mm)(Entrance Mats - 7mm)(Heavy Duty Entrance Mats - 8mm)(Outdoor Mats - 5mm)(Anti Fatigue Mats - 1cm)(Kitchen Mats - 7mm)(Logo Mats -Standard Nitrile Backing- 8mm)(Logo Mats -DMS Backing For Mat Wells - 10-12mm - please note washing of product will increase thickness)(Logo Mats FASTRACK -Standard Nitrile Backing- 13.5mm)(Logo Mats FASTRACK -DMS Backing For Mat Wells - 15mm - please note washing of product will increase thickness)(Coir Entrance Mats - Natural Available 17mm,24mm and 30mm, All Other Colours 17mm)(Diamond Mat - 17mm) (Advertising Mat between 1.2-1.4mm)

• Can I have my own logo or design put onto my mat? - Click to expand

Yes, on our logo mator advertising mat.

• What colours are available? - Click to expand

We offer a full range of colours for each product please refer to your choice of product for selection available.

• What are the mats made of? - Click to expand

Please refer to each individual product for exact specification.

• What sizes are available? - Click to expand

We have a range of standard sizes on all of our mats, however, we carry out a bespoke service and can supply specific sizes and shapes if required, please Contact us for more information.

• Does my mat come with a guarantee? - Click to expand

All domestic mats comes with a five year guarantee. All commercial mats come with a two years against manufacturing faults. Logo mats fastrack have an 11 year guarantee against colour loss.

• How do I place my order? - Click to expand

Either by using our online basket, contact us on 01565 756 152 or e-mail sales@matsnationwide.co.uk

• Can I cancel my order? - Click to expand

Once payment has been accepted we are unable to cancel your order.

• Can I return my product? - Click to expand

If there is a manufacturing defect with your product we will be happy to exchange it providing you notify us within 48 hours upon receipt of delivery.

• How secure are my details? - Click to expand

We use a company called 'Protx' to deal with all credit card payments. ‘Protx’ provide secure online credit and debit card payment solutions for thousands of online businesses across the UK and is now one of the UK's largest independent payment service providers.

• Is my mat environmentally friendly? - Click to expand

Whenever possible our products come from sustainable resources and we endeavour to minimise waste from our operations and where possible we re-use or re-cycle. We endeavour to control the level of harmful emissions wherever practicable

• How can I contact you? - Click to expand

Please see Contact us.

• Do the mats come in any other shapes and sizes? - Click to expand

Yes, we can supply square, round, diagonal or runner mats. Please contact us for further information.

• How do I wash my domestic mat(s)? - Click to expand

Wash all domestic mats at no more than 40 degrees and spin at the fastest rate possible. Do not use fabric conditioner, do not wash with any other articles and avoid washing different colours together. We recommend that you check the load limit on your washing machine as large mats are heavy when wet. If you are cutting a mat to size, we always recommend washing the mat three times before cutting as shrinkage may occur. Please note our guarantee will not stand once mats have been cut.

• How do I dry my domestic mat(s)? - Click to expand

All domestic mats can be safely tumble dried on low settings. We find it best to shake the mats thoroughly after removing from the washing machine.

• Can I cut my domestic mat(s) to size? - Click to expand

All our domestic mats can be cut to size if necessary and will not fray. Please wash your mat three times before cutting as shrinkage may occur. Please note our guarantee will not stand once mats have been cut.

• Will the rubber backing mark my floor? - Click to expand

The nitrile rubber backing used on all our mats should not stain on any normal unprocessed flooring, however if you have put any kind of treatment on the flooring i.e oil to protect it perhaps then it may have a reaction with the rubber and could cause some staining. Mats also need to be laid out of direct sunlight as prolonged direct sunlight could cause marking.

• Do you deliver to outside the UK? - Click to expand

Yes we do. Please contact us to place your order and for delivery prices.

• Can your mats be made to measure? - Click to expand

Yes, all our domestic and commercial mats can be made to any bespoke size with or without the rubber border. All mats come with our nitrile rubber backing. However, all washable mats that are manufactured to specific sizes are prone to a size tolerance of + and – 5% when manufactured as rubber can expand and contract with temperature. All coir and diamond mats are not susceptible to size tolerance when manufactured. Please contact us for further information and prices.